Rand Water | Integrated Annual Report 2025

SOCIAL AND RELATIONSHIP CAPITAL For Rand Water, social and relationship capital is embodied in the partnerships and trust established with customers, communities, regulators, suppliers, and employees. By engaging openly and consistently, the organisation not only ensures the reliable provision of services but also strengthens its social license to operate. Social and Relationship Capital is therefore central to sustaining mutually beneficial relationships, driving development outcomes, and supporting inclusive growth.

Rand Water’s key stakeholders encompass a broad spectrum, including our Shareholder, the National, Provincial, and Local Government, employees, customers, business partners, the investor community, financial institutions, credit rating agencies, civil society organisations, and the communities within which we operate. To ensure structured and meaningful engagement, the Proactive Stakeholder Engagement Strategy was developed. This strategy serves as a guiding framework for all stakeholder interactions, with each engagement assessed against its defined objectives. During the financial year under review, Rand Water has created value through strategic and purposeful engagement with these stakeholders.

Table 8: Stakeholders Engaged during the 2024/25 Financial Year Engaged Stakeholder Purpose for Engagement

Benefits of the Engagement

Kliptown Youth Programme

•

Strategic platform for Rand Water’s brand visibility, fostering relationships in communities where Rand Water operates, networking- share career guidance and direction for the youth in Kliptown. • Collaboration to encourage the High School learners and create platforms for Rand Water to promote Anti-vandalism of water infrastructure, importance of personal hygiene with dignity programme and Water Wise Education on water conservation. • A clean up initiative at a school for the learners with special needs Planted the vegetables and herbs with the leaners in their well managed vegetable garden. Collaboration to establish a multi stakeholder-oriented approach in addressing holistic youth challenges in the water and sanitation sector. • •

Youth informed about the water value chain, and importance to conserve the environment.

Department of Education -Ekurhuleni South District for Vosloorus High Schools •

Enhanced the relationship with the Department of Education Ekurhuleni South District.

Zimeleni Special School

Mandela month initiative: •

Encourage learners to be self sufficient and acknowledge the unique specific roles they play in planting vegetables.

•

The Rand Water Young Professional members, with other Youth Organisations, various Water Boards, Municipalities and SALGA, partnered with the Department of Water and Sanitation for 2024 National Youth Indaba.

•

The young professionals to generate innovative water solutions, launch the South African Water and Sanitation Youth Network, and establish a forum to accelerate sectoral change and support future initiatives. Strategic platform for Rand Water to access the constituencies and capacitate them on importance of water services. Indaba enabled

Metsimaholo Municipalities

and

Mogale

City

•

Women’s month celebration held under the theme: “Celebrating 30 Years of Democracy Towards Women’s Development”. •

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Rand Water | Integrated Annual Report 2025