GPW_AR_2013_Final_v10.pdf

Branch operations and production

Deviation from planned

Actual achievement 2012/13

Actual achievement 2011/12

Comment on deviations

Planned target 2012/13

Performance indicator

target to actual achievement for 2012/13

Quantity of examination scripts printed

100% of required examination scripts produced within clients speci ½ ed time frames

Produce 100% of the required number of examination scripts within the client’s speci ½ ed time frames Develop and maintain SOPs for all security printing material

100% of the required 16,518,188 examination scripts were produced within the client’s speci ½ ed time frames. An SOP document was developed, with the purpose of establishing best practice procedures pertaining to preparation of documents prior to printing, during the printing, binding and dispatch processes of all printed documents No losses of passports due to theft No losses of identity documents due to theft No losses of examination scripts due to theft

Target achieved

Develop and maintain SOPs for all security printing material

New strategic objective for 2012/13

Target achieved

-

Loss indicator Passports

New strategic objective for 2012/13 New strategic objective for 2012/13 New strategic objective for 2012/13

Maintain a zero rate of loss

Target achieved

-

Loss indicator identity documents

Maintain a zero rate of loss

Target achieved

-

Loss indicator examination scripts

Maintain a zero rate of loss

Target achieved

-

Strategy to overcome areas of under performance The GPW‘s disaster recovery site for the production of identity documents and passports will also be used as a testing site for software upgrades on personalisation machines. This will reduce the risk of technical problems being identi ½ ed in a live system whenever upgrades are implemented. Due to the re-prioritisation of procuring equipment to be utilised for production of the new smart ID card, the total number of planned equipment items could not be achieved. Since procurement related to the smartcard has since been completed, the outstanding equipment items will be added on as additional items for the 2013/14 ½ nancial year.

Changes to planned targets No changes to planned targets

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GPW ANNUAL REPORT 2012 | 2013