ELRC 202324 Annual Report

EDUCATION LABOUR RELATIONS COUNCIL | 2023/24 ANNUAL REPORT

3.3. Programme 3: Corporate Services

Purpose The purpose of Programme 3 is to provide support services to the core operational functions of the Council, and to ensure that it delivers an efficient and effective service in terms of its mandates.

Sub-Programmes: • Mobilising Employee Services • Communication Services • Information and Communication Technology

Strategic Objectives: • To professionalise the ELRC by investing in human capital. • To promote the corporate image of the ELRC. • To ensure the continuous availability, reliability, effectiveness and efficiency of ICT systems.

Human Resources

KPIs, Planned Targets and Actual Achievements

Corporate Services: Human Resources

Deviation from planned target to Actual Achievement for 2023/2024

Programme Performance Indicator

Planned Target 2023/2024

Actual Achievement 2023/2024

Comment on deviations

Actual Achievement 2022/2023

Status

Professionalise the ELRC by investing in human capital Building capacity by ensuring Achieved Six employees were

Achieved 20 employees participated in training and development programmes

Four employees to participate in skills development and provide proof of attendance

+16

More training was necessary and the Council encourages employees to further their studies.

that employees are trained and developed

trained on the following:- 4 employees on 200EV

Sage 200 Learning Unit 1: Practitioner 2 employees on

advanced IT Application Control Identification & Auditing (AACIA

Achieved All performance agreements and

Achieved All performance agreements and assessments were collated and verified within the timeframes provided. All PMS reports were submitted to the General Secretary within a month after the Moderation Committee meetings

Monitor and manage the Performance Management System

Collate and verify the

None

completeness of the performance contracts and assessments as per the timeframes provided and submit the report to the General Secretary

assessments were collated and verified within the timeframes provided. All PMS reports were submitted to the General Secretary within a month after the Moderation

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