DST 4th Edition Handbook INTERACTIVE

No. SERVICES ROLES AND RESPONSIBILITIES

RESPONSE TIME ACCOUNTABILITY ESCALATION

6. Users will be required to bring proof of payment from Finance to the Security Control Room to qualify for a subsequent replacement card. 1. The user obtains an Asset Removal Permit Form from IT or Asset Management. 2. The user completes the Asset Removal Permit Form and uploads it on the applicable DSI system for signing by the supervisor, IT if applicable, Asset Management Unit and Security Management. 3. The user receives signed Asset Removal Permit Form from the system and can remove the asset using the printed signed form. 4. In case of a laptop, Security issues an Asset Removal Permit card. 1. User requests the key for the office to security.

(e) Removal of assets from the

Security Control Room scuritycontrol@dst. gov.za

Security Management sm.escalations@ dst.gov.za

Department.

Within five minutes of request.

(f) Issuing of keys for cellular offices.

2. User completes and signs the Key Issue register. 3. Security issues the key to the user.

Immediately.

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