DST 4th Edition Handbook INTERACTIVE

4 TH Edition

No. SERVICES ROLES AND RESPONSIBILITIES RESPONSE TIME ACCOUNTABILITY ESCALATION SUPPLY CHAIN MANAGEMENT 2. Users send memo to Asset management team requesting assets 3. Asset team will go and verify /

confirm if the current item is broken indeed or also check if there any available item to replace

4. Assets prepares documents for procurement to acquisition and submit for quotations and order 5. Asset team receive the assets barcode, capture and deliver to user 6. Users receive assets

7. Computer related assets 8. IT order assets through acquisition and order is processed

9. Asset management team receive assets, inform IT for confirmation then barcode, capture on system then call ait to issue them to end-users.

CORPORATE SERVICES HANDBOOK | 4TH Edition

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