CIPC Annual Report V1

List of figures PART A: GENERAL INFORMATION Figure A. 1: The CIPC’s 2020/21 revenue

7. Internal Audit and audit committees

77

8. Compliance laws and regulations

77

9. Fraud and corruption

78

10. Minimising conflict of interest

78

15

11. Code of Conduct

78

Figure A. 2: The CIPC’s 2019/20 expenditure

15

12. Health, safety and environmental issues

78

Figure A. 3: The CIPC’s organisational structure

25

13. Company/Board Secretary

79

14. Social responsibility

79

PART B: PERFORMANCE INFORMATION Figure B. 1: Patent filing trends

15. Audit Committee Report

79

28

Figure B. 2: Design filing trends 29 Figure B. 3: Overall customer and stakeholder ratings 38 Figure B. 4: Key areas measured 39

PART D: HUMAN RESOURCE (HR) MANAGEMENT

80

1. Introduction

81

1.1 Overview of HR matters in a public entity

81

PART C: GOVERNANCE No figures.

1.2 Set HR priorities for the year under review, and the impact of these priorities 1.3 Employee Performance Management Framework

81

PART D: HUMAN RESOURCE MANAGEMENT No figures.

81

1.4 Employee wellness

82

1.5 Policy development

82

PART E: FINANCIAL INFORMATION No figures.

1.6 Highlight achievements

82

1.7 Challenges faced by the entity

82

1.8 Future plans

83

2. HR oversight statistics

83

PART E: FINANCIAL INFORMATION

87

1. Auditor’s Report: Pre-determined objectives

88

2. Report of the external auditor

88

3. Annual Financial Statements

88

COMPANIES AND INTELLECTUAL PROPERTY COMMISSION I Annual Report 2020/21

4