CIPC Annual Report V1

Table of contents

6.1. Vision

21

Table of contents

2

6.2. Mission

21

List of figures

5

6.3. Values

21

List of tables

6

7. Legislative and other mandates

22

Glossary of terms

8

8. Organisational structure

25

About the Annual Report

9

PART B: PERFORMANCE INFORMATION

26

PART A: GENERAL INFORMATION

10

1. Situational analysis

27

1. Public entity’s general information

11

1.1 Service delivery environment

27

2. Acronyms and abbreviations

12

1.1.1 Applications, registrations and amendments

3. Foreword by the Minister

13

27

4. Commissioner’s overview

14

1.1.2 Compliance and enforcement

31

4.1 General financial review of the public entity

14

1.1.3 Client engagement

36

4.2 Spending trends of the public entity

15

1.1.4 Service turnaround times

37

4.3 Capacity constraints and challenges facing the public entity 4.4 Discontinued activities/activities to be discontinued

1.1.5 Customer and stakeholder satisfaction

38

16

1.1.6 CIPC strategies

39

16

1.2 Organisational environment

44

4.5 New or proposed activities

16

1.3 Key policy development and legislative changes 1.4 Progress towards achievement of institutional impacts and outcomes

48

4.6 Requests for roll over of funds

16

4.7 Supply Chain Management (SCM)

16

49

4.8 All concluded unsolicited bid proposals for the year under review

2. Performance information by programme

51

16

2.1 Programme 1: Service Delivery and Access

52

4.9 SCM processes and systems in place

17

2.2 Programme 2: Innovation and Creativity Promotion 2.3 Programme 3: Business Regulation and Reputation

4.10 Challenges experienced and how these are resolved 4.11 Audit report matters in the previous year and how would these be addressed 4.12 Outlook/plans for the future to address financial challenges

57

17

64

18

3. Revenue collection

72

18

4. Capital investment

72

4.13 Events after the reporting date

18

PART C: GOVERNANCE

73

4.14 Economic viability

18

1. Introduction

74

4.15 Acknowledgement/s or appreciation

18

2. Portfolio committees

74

4.16 Other (information that needs to be

communicated to users of Annual Financial Statements)

3. Executive Authority

74

19

4. Accounting Authority

75

5. Statement of responsibility

20

5. Risk Management

75

6. Strategic overview

21

6. Internal Control Unit

77

COMPANIES AND INTELLECTUAL PROPERTY COMMISSION I Annual Report 2020/21

3