CCMA ANNUAL REPORT

Commission for Conciliation, Mediation and Arbitration Annual Report 2022/23

0.61% Overachievement

on this indicator is due to the

dedicated focus

by Commissioners

to promote return

to work outcomes as the primary

remedy in line with

S193 of the LRA.

Data Integrity by

Case Management Officer (CMO)

and Senior Case Management

Officer (SCMO)

has ensured that

the right outcome is captured.

Reasons for

deviation

Deviation

from planned

target to actual

achievement for 2022/23

8.35% (3 485/41 713) 8% 8.61%

(4 360/50 635)

Actual

achievement 2022/23

Planned target 2022/23

Audited actual

performance 2021/22

9.7% (3 469 /35 775)

performance 2020/21

Programme/Sub-programme: Efficient and quality dispute resolution and enforcement services Outcome Output Output indicator Audited actual 4.3.1.2. Return to Work index achieved by 31 March 2023

60