RAND WATER ANNUAL REPORT 2023

LEADERSHIP REVIEW

PERFORMANCE HIGHLIGHTS

4 6 6 8

INTRODUCING OUR INTEGRATED REPORT

ASSURANCE APPROACH TO IMPROVE CREDIBILITY

APPROVAL BY THE BOARD

LEADERSHIP REVIEW FOREWORD BY THE MINISTER OF WATER AND SANITATION

10

REPORT BY THE CHAIRPERSON OF THE BOARD

12

ABOUT RAND WATER OUR MANDATE

16 16 17 17

OUR STRATEGY

OUR MAIN CUSTOMERS AND SUPPLIES ALIGNMENT TO DEVELOPMENTAL PLANS

OUR SUSTAINABILITY (ENVIRONMENTAL, SOCIAL AND GOVERNANCE CONSIDERATIONS) 19 OUR VALUE CREATION MODEL OUR STAKEHOLDERS AND STRATEGIC PARTNERS

26 28 29 31 35 36 37 37 40 41 50 56 58 66 69 70 73 88 92 83

MATERIAL MATTERS

HOW WE MANAGE OUR RISKS

HOW RAND WATER IS GOVERNED OUR GOVERNANCE AT A GLANCE OUR GOVERNANCE STRUCTURE AND FRAMEWORK

RAND WATER BOARD CHARTER RAND WATER BOARD COMPOSITION

PERFORMANCE EVALUATION OF THE BOARD

BOARD OF DIRECTORS

RAND WATER BOARD COMMITTEES

EXECUTIVE COMMITTEE

KING IV PRINCIPLES APPLICATION - 2023 HOW WE CREATE VALUE CHIEF EXECUTIVE’S REVIEW

OUR VALUE PROPOSITION OUR FINANCIAL CAPITAL

CHIEF FINANCIAL OFFICER’S REPORT

• •

PFMA COMPLIANCE REPORT

• INFORMATION ON SUPPLY CHAIN MANAGEMENT

OUR HUMAN CAPITAL

OUR MANUFACTURED CAPITAL

106 125 131 137

OUR SOCIAL AND RELATIONSHIP CAPITAL

OUR NATURAL CAPITAL

OUR INTELLECTUAL CAPITAL

CONSOLIDATED ANNUAL FINANCIAL STATEMENTS ANNUAL FINANCIAL STATEMENTS

143

REFERENCE INFORMATION ACRONYMS AND ABBREVIATIONS

314 316

LIST OF TABLES LIST OF FIGURES

317 CONTENTS