RAND WATER ANNUAL REPORT 2023

PERFORMANCE HIGHLIGHTS OPERATIONAL PERFORMANCE

Water Quality Rand Water was able to meet its SANS 241 Composite Indicator on the quality of water: Target 98.33% Achieved 99.35%

Zero Interruptions No interruptions have been reported for the year ending in June 2023

Water Losses Target 5% Achieved 4.71%

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BBBEE Spend as a percentage of total expenditure Target 85% Achieved 115%

Rand Water was able to supply its 17 municipal customers without any unplanned supply interruption that lasted more than 24 hours

The average Mℓ/d of potable (drinkable) water volumes sold increased by 1.2% to 4 520 Mℓ/d (FY 2022: 4 443 Mℓ/d)

Award of work to BBBEE compliant entities Target 85% Achieved 93.5%

Board member attendance Target 80% Achieved 95%

Overall project completion Target 95% Achieved 133%

Staff turnover Target 5% Achieved 2.33%

Female recruited in management and technical Positions

Customer satisfaction survey

Percentage spent on corporate social investment

Target 82.5% Achieved 83.9%

Target 95% Achieved 99%

Target 51% Achieved 83.82%

25 sustainable water supply projects were implemented to increase communities access to clean water

Total number of temporary jobs created

4161 households benefitted from domestic leak repairs and retrofitting interventions

Rand Water contributed R72 million on socio-economic development

Target 2100 Achieved 2 966

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