RAND WATER ANNUAL REPORT 2023

2023 THEME 120 YEARS of Excellence

The publishing of the results of this year’s performance coincides with Rand Water’s 120 th anniversary. As we celebrate this milestone, we acknowledge the excellent work by all our stakeholders, and the close knit relationship that we have with them. Celebrating this milestone also symbolises resilience, integrity, and excellence in fulfilling our statutory mandate–which is to ensure supply of potable water to millions of South Africans.

Rand Water was founded in May 1903, and has become an iconic brand in the water industry in South Africa. It was established at a time when the entire Witwatersrand had been experiencing unrelenting

drought. The Witwatersrand Water Supply Commission recommended the establishment of a Water Board– marking the birth of Rand Water. As the largest water utility in Africa, it has traversed through multiple challenges to continue providing this essential resource. “Our vision of being a provider of sustainable, universally competitive water and sanitation solutions for Africa” Rand Water clearly identifies itself as a futuristic organisation. The 120 th anniversary milestone is a clear indication of how resilient we have been to adapt to ever-changing external environments. These include the socio-economic and political transitions in South Africa and around the world. The history of Rand Water is that of commitment and excellence to providing uninterrupted water supply services to its customers. This narrative stems from the fact that it was founded against the backdrop of serious water shortages to sustain Johannesburg’s burgeoning population. In the past decades, Rand Water embarked on massive infrastructure development as part of its plan to mitigate the future growing demand for water. In February 2023, the move culminated in the launching of the 210 Megalitres Vlakfontein Reservoir in Germiston, City of Ekurhuleni. The project was executed as part of the organisation’s augmentation strategy that is aimed at building storage facilities to meet water demand in its areas of supply. Currently, Rand Water has 59 reservoirs. Rand Water strives to meet the evolving needs and being supportive of its all customers by efficiently providing water in terms of the agreement it entered with them. We generate value for our customers and shareholder by being a reliable organisation that cares about the environment, employees, partners, and the communities we serve. This landmark year will also see Rand Water focusing on expanding the provision of its services in other African countries, where huge opportunities have emerged. As we celebrate the 120 Years anniversary of Rand Water, we must also take note that the organisation is encountering serious threats that have the potential to impede its operational activities. For this reason, we have embarked on a massive media campaign to educate consumers about the significance of water conservation and the dangers of encroachment on our servitudes. This is to ensure continuous supply of water to our customers with no interruptions.