RTIA Annual Report E-Book

6. STRATEGIC OVERVIEW 6.1 Vision “To be a global leader in Road Traffic, Transport Administrative Adjudication and Driver Rehabilitation “

6.2 Mission

Our Mission is: • To encourage compliance with road traffic and transport laws in South Africa through procedurally fair and lawful adjudication. • To cultivate and encourage safe road user behaviour through education,

awareness and driver rehabilitation programmes. • To institutionalise a scheme of Point Demerit System for delinquent driver behaviour.

6.3 Values The RTIA’s Values reflect traits or qualities that represent the requirements of the Constitution of South Africa, in particular Chapter 10 – Public Administration and Batho Pele principles. This emphasizes certain basic values and principles governing Public Administration and requires that Public Administration be governed by the democratic values and principles enshrined in the Constitution. The RTIA’s values are grounded in strong ethical considerations. RTIA staff members are required to maintain the highest standards of proper conduct and integrity at all times and to ensure that there is no doubt as to what actions are required of them, guided by a set of core values. All RTIA employees are consistently encouraged to internalise and live the RTIA’s brand values in all that they do. Brand values are an important part for business continuity and success through consistent regular communication, until they take hold and become central to the work life of all staff at the RTIA. These values must remain relevant and firmly institutionalised as key ser vice delivery mantra and business culture. The Agency recognize the importance of its employees in the delivery of fair administrative adjudication for the benefit of its customers and stakeholders.

19

Road Traffic Infringement Agency • Annual Report 2023/24