Ombud Council AR 2026

PART F: FINANCIAL INFORMATION

1. Financial Summary The Ombud Council recorded a surplus for the 2025/26 financial year of R5.01 million. The main reasons for the surplus are that the Ombud Council earned more in levy income than anticipated, and that the Council underspent on expenditure by 13%, as explained in detail in Note 23 to the Annual Financial Statements.

Financial Highlights

2025/26

2024/25 %Variance

Total Revenue

28 138 873 27 633 523

2%

Less: Total Expenditure Surplus for the year

(23 127 372)

(23 247 673)

(1%) 12%

5 011 501 4 385 850

Revenue The Ombud Council is funded solely by levies (paid by financial institutions) and interest received. Chapter 16 of the FSR Act governs the Ombud Council’s finances and must be read with the Levies Act, which provides the calculation basis for levies to fund the Council. All entities who are required to pay levies to the FSCA are also required to pay levies to the Ombud Council. The amount of the levy payable to the Ombud Council is equal to a fixed legislated percentage (2.5%) of the levy amounts payable to the FSCA. Levies are collected by the FSCA on behalf of the Ombud Council and then paid over to the Council. This funding model came into effect at the start of 2023/24 with the commencement of the Levies Act, simultaneous with the Council’s listing as a Schedule 3A public entity under the PFMA. The Council’s revenue received in 2025/26 is R28.14 million which was 2% higher than the prior year. Statement in Terms of Section 248(8) of the FSR Act Section 248(8) of the FSR Act requires financial sector bodies to include a statement showing the matters below in their Annual Reports: Section 248 (8)(a) The total number of persons who paid fees determined by that financial sector body in the financial year Not applicable. The Ombud Council has not charged any fees in the reporting period.

Section 248(8)(b) The total number of supervised entities who paid levies imposed in accordance with section 237(1)(b) Section 248(8)(c) The total fees collected by the financial sector body Section 248(8)(d) The total levies collected on behalf of the financial sector body Section 248(8)(d) The total levies received by the financial sector body

12 058

Not applicable

R24 521 602

R19 799 707

The difference between the levies collected and the levies received is the balance owing by the FSCA to the Ombud Council as at 31 March 2026.

Ombud Council 2025/26 Annual Report

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