DST 4th Edition Handbook INTERACTIVE

4 TH Edition

No. SERVICES ROLES AND RESPONSIBILITIES

RESPONSE TIME ACCOUNTABILITY ESCALATION

FINANCIAL ACCOUNTING Processing of payments for goods and services with a purchase order 5. When the service has been delivered the payment is processed, and payment stub sent to both the service provider and the user. 6. When the service is not rendered, Finance returns unpaid invoice to the service provider. Within 20 days.

No. SERVICES ROLES AND RESPONSIBILITIES

RESPONSE TIME ACCOUNTABILITY ESCALATION

SUPPLY CHAIN MANAGEMENT Travelling and accommodation (a) Booking accommo dation and

1. User requests quotations through appointed travel agent.

Five working days for domestic and eight working days for international before travelling.

SCM Practitioner Travel@dst.gov.za

ASD: Travelling Scm. escalation@dst. gov.za

travel for do mestic and international travel.

One day after receiving the quotation.

2. Upon receipt of the quotations, user submits request for travelling using

a VA26A Form with all supporting documents as per the Travel and Accommodation Policy.

CORPORATE SERVICES HANDBOOK | 4TH Edition

25