CIPC Annual Report V1

Table B. 33: Programme 3 - Business Regulation and Reputation- Key performance indicators, planned targets and actual achievements (After re-tabling)

Deviation from annual target to actual achievement

Performance measure or indicator

2019/20 actual achievement

2020/21 annual target

2020/21 actual achievement

Reason for variance

Corrective action

Output

GOAL 1: Reduced administrative compliance burden for companies and IP owners. Strategic Objective 1.2 Timely delivery of all CIPC products and services.

Reduction in the average number of days to register a company from the date of receipt of a complete application. Reduction in the average number of days to register a co-operative from the date of receipt of a complete application.

The average number of days to register a company from the date

Although technical IT and desktop challenges were experienced, it were quick to be resolved by the BISG team.

of receipt of a complete application.

2

2

2

0

N/A

The average of the number of days to register a co-operative from the date

Attributed to no system challenges.

of receipt of a complete application.

2

3

2

1

N/A

GOAL 2: A reputable Business Regulation and IP protection environment in South Africa. Strategic objective 2.1: Increased knowledge and awareness on company and IP laws. Increased level of awareness of the Companies Act (2008, as Number of education and awareness

There was high demand by the public and customers

webinars or online information sessions offered to the public and customers conducted by the CIPC on the Companies Act and related legislation.

for more sessions.

amended) and other related legislation.

11

6

14

8

N/A

COMPANIES AND INTELLECTUAL PROPERTY COMMISSION I Annual Report 2020/21

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