CCMA ANNUAL REPORT

Commission for Conciliation, Mediation and Arbitration Annual Report 2022/23

3.4.2. STRATEGY TO OVERCOME AREAS OF UNDERPERFORMANCE A standard listing template has already been developed for the 2023/24 financial year for all applicable targets. Going forward, these listings will be submitted together with the other supporting evidence submitted in line with the technical indicator description. 3.4.3. LINKING PERFORMANCE WITH BUDGETS TABLE 13: PROGRAMME FOUR (4): EFFICIENT AND QUALITY DISPUTE RESOLUTION AND ENFORCEMENT SERVICES: LINKING PERFORMANCE WITH BUDGET 2022/23 2021/22 Programme/activity/ objective Budget Actual expenditure (Over)/under expenditure Budget Actual expenditure (Over)/under expenditure 22 079 3.5. PROGRAMME FIVE (5): EFFECTIVE STRATEGY MANAGEMENT AND GOVERNANCE TABLE 14: PROGRAMME FIVE (5): EFFECTIVE STRATEGY MANAGEMENT AND GOVERNANCE PROGRAMME FIVE (5) EFFECTIVE STRATEGY MANAGEMENT AND GOVERNANCE PROGRAMME PURPOSE R’000 R’000 R’000 14 091 14 091 R’000 R’000 R’000 22 079 PROGRAMME FOUR (4) 771 465 771 465 757 374 757 374 732 848 732 848 710 769 710 769 Total

The continuous scanning of the organisation’s internal and external operating environment through research and strategic forecasting is core to successful strategy implementation and service delivery. This will result in the organisation’s ability to forecast strategy effectiveness and proactively respond to changes. To sustain the catalytic environment for successful strategy implementation and governance, within the changing organisational environment, the CCMA will also focus on initiatives that deploy risk and governance failure mitigation strategies through development and implementation of an integrated governance, compliance and risk framework. Good governance ensures organisational integrity, operational excellence and enables the maintenance of partnerships and impactful implementation of the strategy.

INSTITUTIONAL OUTCOMES

• Optimised governance level

3.5.1. OUTCOMES, OUTPUTS, OUTPUT INDICATORS, TARGETS AND ACTUAL ACHIEVEMENTS To optimise governance level, the CCMA fully implemented 128.85% (67/52) of the 2022/23 Risk Strategy and Implementation Plan, registering a 73% risk profile achievement rate, and 138.24% (47/34) of the Compliance Management Plan. In addition, a Mid-Term Impact Assessment was conducted to track the achievements, the outcomes and impact of the Strategy.

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