CCMA ANNUAL REPORT

Commission for Conciliation, Mediation and Arbitration Annual Report 2022/23

To improve access and knowledge of CCMA services, Users accessed the CCMA services from the following identified sectors: Domestic, Agriculture, Retail, Private Security and Mining through either the Dispute Resolution and/or Dispute Prevention and Workplace Outreach platforms. A total of 244 interventions and/or activities were delivered to support the implementation of the Advocacy Campaign. To improve service quality, the ESC under the auspice of the CCMA conducted five (5) Section 71 investigations and resolved 13 disputes in essential services. On its own accord, the ESC conducted three (3) self-initiated investigations. During the 2022/23 financial year, a total of 131 221 conciliable cases were heard at the first event and 17 947 arbitration awards were rendered and sent to parties within 14 days of the conclusion of the arbitration proceedings. The CCMA continued to provide support to 37 accredited bargaining councils and four (4) private agencies. During the 2022/23 financial year, a total of 27 484 referrals were dealt with by accredited bargaining councils and private agencies. The CCMA also ensured that subsidy payments for the total number of 6 798 cases were paid out to the amount of R 5 008 427. A total of 6 518 Section 143 applications for enforcement received from bargaining councils were processed and certified.

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