CCMA ANNUAL REPORT

Commission for Conciliation, Mediation and Arbitration Annual Report 2022/23

3.2. PROGRAMME TWO (2): PROACTIVE AND RELEVANT LABOUR MARKET INTERVENTION TABLE 5: PROGRAMME TWO (2): PROACTIVE AND RELEVANT LABOUR MARKET INTERVENTION PROGRAMME TWO (2) PROACTIVE AND RELEVANT LABOUR MARKET INTERVENTION PROGRAMME PURPOSE

Through the implementation of the Dispute Management and Prevention Strategy and Programme to transform and build relations and capacity in the workplace. Respond appropriately and timeously to labour market developments through focused proactive and reactive labour market interventions for successful dispute prevention and management and workplace transformation whilst promoting and supporting dialogue, democratisation, best employment practices and relationship building in the workplace. • Enhance dispute management and prevention • Improved workplace relations • Effective essential services dispute management, prevention and resolution

INSTITUTIONAL OUTCOMES

3.2.1. OUTCOMES, OUTPUTS, OUTPUT INDICATORS, TARGETS AND ACTUAL ACHIEVEMENTS During the 2022/23 financial year, the CCMA identified and engaged nine (9) workplaces regarded as high referring workplaces in their respective sectors for the transformation of workplace relations projects. Furthermore, 10 vulnerable sector projects were conceptualised and implemented in the five (5) targeted vulnerable sectors, namely: Agriculture, Domestic, Retail, Private Security and Mining. The CCMA has consistently assessed the User-satisfaction ratings from the beneficiaries to measure the impact of the capacity-building and problem-solving interventions conducted. To improve and promote dispute resolution in essential services, the ESC conducted 12 interventions to promote effective dispute resolution, engaged four (4) stakeholders to make inputs on legislative changes and 130 entities to ensure that there are minimums to be maintained during industrial action in essential services. A total of eight (8) essential service designations, MSAs, MSDs and/or Maintenance Service Determinations were monitored for implementation and observance. The ESC conducted 15 sessions with various stakeholders to create awareness of essential service designations.

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