BANKSETA AR 31 AUGUST

Comments for Noting

The target for this indicator for the

2021/22 year was

to produce annual

reports indicating

80% achievement of ICT systems standards

Reasons for Deviations

50% 50% 90% of systems availability 89.08% -0.9% The MIS

system was not

available in the

first quarter and was partially available in

the second

quarter. This

then affected the overall system availability

for the whole

financial year

85% 5% BANKSETA

strives for a

high as possible percentage of

ICT Systems standards

achievement.

Of all standards implemented

the following

two are critical, the Call login

system is not

functional and

the service desk is not working and the role

of Information

Security officer

is not delegated

from Planned Target to Actual

Deviation

Achievement 2021 - 2022

Actual

Achievement

Planned Annual Target

80% 50% Produce annual

reports indicating

80% achievement of ICT systems standards

Audited Actual Performance 2020 - 2021

Actual

Audited

Performance 2019 - 2020

Output

Indicator

Percentage

of systems

availability

Percentage of ICT systems standards

achieved

Annual Performance Report for the Period 1 April 2021 to 31 March 2022 Outcome Output Produce an annual report on indicating achievement of ICT standards Development of ICT systems

An efficient and

effective SETA that complies

with legislation, policy and

good corporate governance principles

1.4 ICT Support

34

PART B: PERFORMANCE INFORMATION | BANKSETA ANNUAL REPORT 2021/22