BANKSETA ANNUAL REPORT 2023

and 64% thought it would cause the emergence of new occupations. Among the emerging skills identified were digital skills (83%), cyber security skills (67%), client relationship management skills (54%), and emotional intelligence (51%). Among the emerging occupations were risk managers (75%), cyber security specialists (73%), and client engagement managers (41%). Additionally, stakeholders identified skills such as managing individuals and teams in a remote working environment and occupations focusing on employee wellness as emerging. On the other hand, it was noted that 64% of stakeholders believed that there were certain jobs that had become redundant as a result of the pandemic. These included tellers (38%), branch managers (19%), and call centre agents (13%). It was noted that while 53% of stakeholders believed that some skills had become redundant, other stakeholders noted that rather than skills becoming redundant, the nature of the skills required had changed. Considering the changing skills needs mentioned above, it is important to understand the extent to which training providers are adequately capacitated to provide training in these new skills. It was established that 83% of stakeholders agreed that training providers are adequately capacitated to provide training in new skills emerging as a result of the COVID-19 pandemic. These findings also justified the BANKSETA sector skills plan research on drivers of change in the banking and alternative banking sector. Gender-based violence programme partnership with academic institutions BANKSETA promotes zero tolerance for all forms of abuse and is implementing a Gender-Based Violence (GBV) pilot project as a form of supporting institutions of higher learning in dealing with GBV. The BANKSETA supported the South African President’s call for the inclusion of initiatives to address GBV in the strategic plans of government departments, public entities, civil society and businesses. The 3-year pilot GBV project is supporting government national priorities in implementing the National Strategic Plan on Gender Based Violence and Femicide and working towards the progressive realisation of the National Skill Development Plan (NSDP) outcomes. PERFORMANCE INFORMATION

The objectives of the GBV project are as follows:

• To assist post school education training (PSET) and system institutions and entities to address the occurrence of GBV; • To promote the safety of all students and staff by putting in place comprehensive prevention programmes intended to raise awareness of policies and services addressing GBV, as well as other measures aimed at preventing incidents of GBV in the PSET environment; and • To provide for or refer GBV victims to comprehensive, specialised support and other assistance. The programme is being implemented in the following universities:

• University of Fort Hare; • Walter Sisulu University; and • Rhodes University.

GBV programme training beneficiaries The beneficiaries of the GBV training include the following identified stakeholders:

• Students; • Residence wardens; • University security officials; • Case management practitioners.

GBV training progress The GBV inception meetings were held last year with each individual institution and in those inception meetings, the training needs of individual institutions were identified. So far, the training has been conducted for students in the following universities as per the matrix below:

Registered vs Connected

University of Fort 80 100 112 200 200 377

Hare: East London

University of Fort Hare: Alice

Walter Sisulu University Total

Connected Registered Number of students trained

292 777

GBV Training for Students

557

80 100 377

Training date 15 March 2023

64

PART B: PERFORMANCE INFORMATION | BANKSETA ANNUAL REPORT 2022/23