BANKSETA ANNUAL REPORT 2023

BANKSETA is seen as the employer of choice .

deviations

Reason for

Not applicable Not applicable

Not applicable Not applicable

4 Score of 3.5/5 4 score achieved 0.5 BANKSETA employees are

satisfied with the performance of

the organisation

and confirm that

Not applicable Not applicable

1.3.2 Annual satisfaction rating score 4.18 4.4 3.5/5 4.1 Score achieved 0.6 There is a change in perception of stakeholders and improvement in the area of stakeholder

professionalism and speed of

response as well as engagement with stakeholders

2022/23

Deviation from

planned target to

actual achievement

Actual

achievement 2022/23

The Audited

Annual Report

was produced and approved by the

Accounting Authority and submitted to

DHET and National

Treasury by the due date

Established status retained with

recommendations for improvement

Annual marketing

and communication strategy was

approved by the CEO

Planned target 2022/23

Produce AR and

submit to AGSA

for Audit, obtain

Accounting Authority

approval and submit to DHET, NT and

Parliament by due dates

“Investors in People” recognition retained at “Established” maturity level

Annual marketing

and communication strategy approved by the CEO

Audited actual performance 2021/22

The AR was

produced and

submitted to AGSA

for audit and to NT

and Parliament by due dates

Established status retained with

recommendations for improvement

A marketing and

communications strategy and an annual

communication

plan was produced and reported on quarterly

Audited actual performance 2020/21

AR submitted to AGSA for audit

and to NT and

Parliament by due dates

Established status achieved with

recommendations for improvement Achieve 4.09

score on employee satisfaction index

Annual

communications

plan not approved

114% of the plan implemented

Annual Performance Report for the Period 1 April 2022 to 31 March 2023 Outcome Output Output indicator Produce and obtain Accounting Authority’s approval of the AR and submit to AGSA for audit and to NT and Parliament by due dates 1.1.3 Accounting Authority approved and audited annual report Retain “Investors in People” status 1.2.1 “Investors in People” recognition retained Conducting survey on employee satisfaction 1.2.2 Employee satisfaction index Approval of a marketing and communication strategy 1.3.1 Approved annual marketing and communication strategy

Conducting

stakeholder

satisfaction survey

An efficient and

effective SETA

that complies with

legislation, policy

and good corporate governance principles

An efficient and

effective SETA

that complies with

legislation, policy

and good corporate governance principles

1.2 Optimal human resource capacity

1.3 Communication and brand awareness

34

PART B: PERFORMANCE INFORMATION | BANKSETA ANNUAL REPORT 2022/23