RAND WATER ANNUAL REPORT 2023

OUR MANDATE Rand Water is a water Board that was established and is governed in terms of Chapter 6 of the Water Services Act, Act No. 108 of 1997. Rand Water is listed as a National Government Business Enterprise in Schedule 3b of the Public Finance Management Act, Act No.1 of 1999. The Government of the Republic of South Africa, through the Department of Water and Sanitation (“the Executive Authority”), duly represented by the Minister of Water and Sanitation, is the sole Shareholder of Rand Water. Since 1903, Rand Water has been playing an integral role in the development and growth of Gauteng, its cities, and its surrounding regions by providing water to people and industries. Our mandate, as the largest bulk water utility in Africa and one of the largest in the world, is to provide bulk potable water to more than 15 million people in Gauteng, parts of Mpumalanga, Free State and North West provinces - an area that stretches over 18 000km. For 120 years, Rand Water has supplied bulk potable water to Gauteng and its surrounding areas. Rand Water’s success is based on sharing in the pioneering spirit that led to the growth of the City of Johannesburg. It is the same spirit that has driven Rand Water’s growth in terms of infrastructure and quality of water and created a reputation for supplying world-class quality water that is of international standards. During the year under review, Rand Water continued with its mandate of water and sanitation services provision in its area of operations. The customer base served by Rand Water includes metropolitan municipalities, local municipalities, mines, and large industries in Gauteng and surrounding areas. We have a global reputation for providing water of high quality that ranks among the best in the world. We have consistently met and exceeded national standards and international guidelines on water quality.

OUR STRATEGY

Our Vision Be a provider of sustainable, universally competitive water and sanitation solutions for Africa.

Our Mission To consistently meet the expectations of Rand Water customers, partners, and the Government by strengthening the capacity to: • Attract, develop, and retain leading edge skills in water services; • Sustain a robust financial performance; • Develop and sustain globally competitive capabilities in core areas; • Enter into and sustain productive partnerships; and

• Develop, test, and deploy cost-effective technologies.

Strategic Objectives To attain its vision, Rand Water set the

following strategic objectives which focus and direct the business activities of the organisation: • Achieve Operational Integrity and Use Best Fit Technology;

• Achieve a High-Performance Culture; • Positively Engage Stakeholder Base; • Achieve Growth; and • Maintain Financial Health and Sustainability.

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