RAND WATER ANNUAL REPORT 2023

Knowledge Transfer The Rand Water Institute creates a wealth of knowledge through its research, innovation and collaboration capabilities. The resulting knowledge products need to be retained as well as shared with, and transferred to, the appropriate stakeholders to ensure that it’s effectively applied and used, in order to deliver value through organisational improvement. Knowledge Transfer initiative was initiated in the 2022/23 Financial Year with the objective to identify, retain and disseminate the knowledge artefacts, resources or products created or acquired by the Rand Water Institute. This is to ensure that knowledge products or resources are known, safeguarded and made available to stakeholders for application, reputation management, collaboration and learning purposes. Our Policies and Procedures Rand Water is primarily governed by the Water Services Act, which commands Rand Water to adopt a policy statement that should at least fit within the parameters set out in Section 39 of the Act. In complying with this regulatory requirement, Rand Water has adopted a decentralised approach, which has its centres of excellence oversee policy creation, adoption and implementation for each regulated area. In compliance with the Act, Rand Water has various policies adopted by the Board, where all areas of focus are dealt with in separate detail. Rand Water is comfortable in reporting that it has continued to assess its position regarding its policies to ensure continued alignment with prevailing legislation, codes, and standards. We examined and realigned a set of governing policies in the current Financial Year to ensure that they are effective in supporting the achievement of strategic objectives and plans as well as mitigating related risks. Policies from the 2022/23 Financial Year that impact external stakeholders. Table 18: Policies Reviewed POLICY EXTERNAL STAKEHOLDER IMPACT Treasury Policy Government

Government: If the treasury policy is not in compliance with legislation it would make it a challenge for government to be able to facilitate accountability and governance on how effective management of revenue, expenditure, assets and liabilities of departments, public entities, constitutional institutions and local government, to facilitate accountability and governance of Rand Water. Suppliers: If Rand Water is unable to manage their expenditure, assets and liabilities suppliers could be impacted since they might not be paid on a timely basis which would impact their daily operations in their businesses. Suppliers: If Rand Water does not write up this policy in accordance with legislation, they would be in non-compliance with legislation. Due to this, it will result in a high-level impact of them not being able to collect money that is owed to them by Rand Water. Creditors: If the organisation (in this case Rand Water) does not manage their receivables and payables accurately this might affect the continuity of the organisation which would impact the creditors highly because they will not be able to collect money that is owed to them which may affect their business continuity specially if the amount is material or Rand Water is the biggest entity they work with.

Suppliers

Accounts Receivables and Payables Policy

Suppliers

Creditors

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