SMD

Annual Report 2023/2024

TABLE OF CONTENTS

PART A: GENERAL INFORMATION....................................................................................................................5 1. DEPARTMENT GENERAL INFORMATION................................................................................................................................6 2. LIST OF ABBREVIATIONS/ACRONYMS....................................................................................................................................7 3. FOREWORD BY THE MINISTER.................................................................................................................................................8 4. DEPUTY MINISTER STATEMENT.............................................................................................................................................10 5. REPORT OF THE ACCOUNTING OFFICER..............................................................................................................................12 6. STATEMENT OF RESPONSIBILITY AND CONFIRMATION OF ACCURACY FOR THE ANNUAL REPORT .......................20 7. STRATEGIC OVERVIEW............................................................................................................................................................21 7.1. Vision ................................................................................................................................................................................21 7.2. Mission .............................................................................................................................................................................21 7.3. Values ...............................................................................................................................................................................21 8. LEGISLATIVE AND OTHER MANDATES.................................................................................................................................22 9. ORGANISATIONAL STRUCTURE ............................................................................................................................................25 10. ENTITIES REPORTING TO THE MINISTER..............................................................................................................................26 PART B: PERFORMANCE INFORMATION........................................................................................................28 1. AUDITOR-GENERAL’S REPORT: PREDETERMINED OBJECTIVES.......................................................................................29 2. OVERVIEW OF DEPARTMENTAL PERFORMANCE...............................................................................................................29 2.1. Service Delivery Environment.....................................................................................................................................29 2.2. Service Delivery Improvement Plan...........................................................................................................................31 2.3. Organisational environment........................................................................................................................................34 2.4. Key policy developments and legislative changes..................................................................................................35 3. ACHIEVEMENT OF INSTITUTIONAL IMPACTS AND OUTCOMES......................................................................................35 4. INSTITUTIONAL PROGRAMME PERFORMANCE INFORMATION......................................................................................39 4.1. Programme 1: Administration.....................................................................................................................................39 4.1.1. Purpose ........................................................................................................................................................................................................................................... 39 4.1.2. Sub-programme and purpose.........................................................................................................................................................................................39 4.1.3. Institutional Outcomes..........................................................................................................................................................................................................39 4.1.4. Outcomes, Outputs, Output Indicators, Targets and Actual Achievements........................................................................................40 4.1.5. Linking performance with budgets..............................................................................................................................................................................45 4.1.6. Strategy to overcome areas of under performance............................................................................................................................................45 4.1.7. Performance in relation to Standardised Outputs and Output Indicators for Sectors with Concurrent Functions.................................................................................................................................................................................................45 4.2. Programme 2: Sector and Market Development.....................................................................................................46 4.2.1. Purpose ........................................................................................................................................................................................................................................... 46 4.2.2. Sub-programme and purpose.........................................................................................................................................................................................46 4.2.3. Institutional Outcomes..........................................................................................................................................................................................................46

Part A • GENERAL INFORMATION • Department of Small Business Development

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