HBK CHAT VOL 22 ISS 2 NEWSLETTER

HBK People

Chill Session with Betty Nthle - Emelia Mosima

How did you feel when you received news about your new role as Shift Lead Operations Technician? And who did you tell first? I was excited and could not wait to share with my loved ones. I told my husband first. Were you always anticipating taking over this role and how did you prepare yourself for it? Yes, I have. I mostly volunteered for tasks outside my job duties, and I think that really built up my confidence when it comes to leadership. I also assisted my manager when creating solutions that concerned the ops team. There are procedures I had to come up with together with my manager that I believe created a better working environment for my team. How do you define leadership? The key to successful leadership is influence and not authority. Leadership is action not position. What advice would you give to new entrants, particularly those to whom SANSA is the first formal work experience? Starting a new job can be intimidating, I know because you are entering an existing workplace culture. My advice is that you network with different people which might boost a feeling of belonging and help you enjoy the work environment which can help you deliver good work results. Also ask for help when in need. Just remember that if SANSA didn’t wholeheartedly believe you were the right person, they wouldn’t have chosen you. Just stay dedicated to your job, have the confidence, be reliable and practice teamwork. What is your wishlist in this new role? To bring change in the Ops team; enthusiasm amongst my colleagues and a high morale in our department. I really hope that I can motivate and influence a positive change that can impact the growth of this organisation and mostly that of my fellow OPS team.

How many mobile apps have you downloaded and which mobile app can’t you live without? I have 41 downloaded apps and I wouldn’t survive without my banking apps. What irritates you the most in people? I really cannot stand rude and arrogant people. Let’s be kind to one another, it is the most valuable gift you will ever give someone.

If you could swap lives, with whom would you swap? No one at all. I don’t think I will be comfortable being anyone but me. I am content with my life and I don’t wish to be anyone else. The grass is always greener on the other side, other people might often seem to be in a better situation than you, but in reality, their situation might be different to what you thought. What is your motto or quote you live by? Know who you are and know that is enough. What’s your “drive me to work” song? “Siyabonga” by DJ Zinhle. It is an inspirational song that motivates me. It reminds me that no matter how challenging life may get at times, I just have to be thankful and keep going. What made you laugh hard recently? My Kids. They are just a handful and so cute, I always laugh so hard hearing their stories. My daughter is 2 and my son is 4 so you can imagine the stories and dance moves from creche – oh my word, they are just rays of sunshine in my life. What do you do when you are stressed or sad? Cleaning my house gets me through really – a fresh clean house is refreshing to my soul. Sleeping also helps me, I somehow feel much better when I wake up. What’s currently in your handbag? Cards, lipstick and notes. What is your guilty pleasure? Croissants, I am really trying to move away from them because of oil content but it’s difficult; and anything sweet

When you look at Betty in 2013 and Betty on 1 June 2022, what do you think has changed outside a job title? A lot has changed, I am now a mother and a wife. I wouldn’t have imagined that 9 years ago. I have grown much now – the very essence of growth is to move beyond what you’ve experienced before. What has been your biggest work challenge and how did you overcome it? The language barrier when communicatingwith other international clients. I had to learn with time that I should listen with patience and repeat what they say just to be sure that I understood exactly what their request is.

especially ice-cream and cookies. Name a movie you’ve watched countless times?

Titanic – though it was a long time ago, but now I just watch movies once. I really don’t see the need to watch again if I know the ending. A lot of people get surprised by this but yeah… I watch a movie once then I move no matter how intriguing it is.

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VOL 22: ISS 2