HBK CHAT VOL: 22 ISS 1

HR Space

VOL 22: ISS 1

Where are you in the change management process?

ABILITY equals action. Ability is achieved when knowledge in turned into action. Are you implementing the change required at the required performance levels? Then you can claim this spot in the change process. By the way, change is for the brave; it is not always easy and therefore not always attainable. So, when you make strides in the change process, reward yourself! This is how you will sustain all change efforts and step up to the REINFORCEMENT stage of the ADKAR model. Remember that change is a process and every single step in the ADKAR process is a milestone worth celebrating. I encourage you to participate meaningfully in the change management process as we progress through each step of the ADKAR model. In the end, we may all be better off with a new and revitalised SANSA. - Arulan Pillay

SANSA has adopted a new business model with a focus on sustainability and increased commercialisation. The agency. This new business mod- el is accompanied by a new structure to support its requirements. To help facilitate this change, a change management process was instituted. The methodology adopt- ed for this process is called ADKAR. It is something that each of us will be going through over the next 18 months. Now, where are you in the ADKAR process? It is fairly easy to find out where you are in the change management process. Review each step of the ADKAR model below and carefully think about the description of each model to give yourself a fair rating. AWARENESS refers to the information you have about internal and external change drivers. Do you understand the nature of the change SANSA is undertaking? Do you understand why

lack of change? If you answered “no” to any of these three questions, feel free to chat to change management champions and/or the appointed consultants. The second step in the ADKAR model is DESIRE – a state where you make a personal choice to change or be influenced by change. Are you willing to support and engage in the change process? Are you motivated or discouraged by change? If your answer to these two questions is an emphatic “yes”, congratulations on showing positive behaviours towards change! At the KNOWLEDGE stage you possess the necessary information, training and education to know how to change. In other words, you have the “behaviours, processes, tools and systems, skills and techniques required to implement the necessary change”. Again, if you are in doubt, ask.

SANSA is changing? Do you understand the risks associated with

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