MQA NEWSLETTER

Digging with Skills and Knowledge A COMPETENT, HEALTH & SAFETY ORIENTED MINING AND MINERALSWORKFORCE MQA 2020 • 2021 N E W S IN THIS ISSUE

Meet the MQA’s new Chief Operations Officer The MQA and DHET sign a pledge to empower the youth The MQA forms part of the launch of the EC SETA funded programmes The MQA reacts to new Covid-19 constraints Life altering mechanised mining training programme for unemployed youth

This issue’s quote: “Concentrate all your thoughts upon the work in hand. The sun’s rays do not burn until brought to a focus.” Alexander Graham Bell Mr Buti Manamela, the Deputy Minister of Higher Education and Training, delivered a virtual address at the Limpopo Mining Skills Workshop

new leaders roll up their sleeves and get familiar with the MQA as an organisation. Very fruitful engagements took place, and l am confident that we will conquer going forward. The MQA News is designed to keep you, our stakeholders informed. I was very encouraged by the activities that took place in the past few months such as the Limpopo Mining Skills workshop event where a pledge was signed between mining houses, the DHET and the MQA to work together to contribute to growth in the area. An R18 million SETA funded skills programme was also launched to a much deserving Eastern Cape Province, where the MQA hopes to provide greater support. The EC Premier, Mr Oscar Mabuyane displayed commitment to build the EC and thanked the MQA for its willingness to set aside funds for the province. I was also glad to read, in this newsletter, about organisations in the sector that are embracing the fourth industrial revolution (4IR) and the associated technologies to assist learners to gain skills without having to physically go down to a mine. Virtual reality and e-learning are contributing positively to the continuation of skills enhancement in the mining and minerals sector. We have also distributed a disclaimer in compliance with the Protection of Personal Information Act no 4 of 2013. I urge stakeholders to contact the MQA at any point where they perceive a threat to their person through their personal information being incorrectly used. Also, do send in your details so that we continue to maintain contact with you through our databases. I urge all in the sector to stay healthy and safe. The Occupational Health and Safety programmes as well as covid-19 training workshops should be attended for the continued sustainability of our sector. I also encourage those that have not been vaccinated to source sufficient information to enable them to make informed decisions for the benefit of all we live and work with. Committed to contributing to the skills development needs of the sector. Editor-in-Chief Mr Bethuel Nemagovhani

Mr Bethuel Nemagovhani, Acting Chief Executive Officer

Time flies, we are already in our second quarter of the financial year. In spite the challenges of working through a pandemic, the MQA continues to meet its deliverables. This could not be achieved without the committed MQA staff without whom, work would not continue at an almost unaffected pace, notwithstanding our new way of working. I do believe that the covid-19 pandemic has resulted in new leadership approaches being adopted. Trust of the organisations valued resources to keep the wheels of the organisation turning, has become a necessity. Together with the changes, we also welcomed a new Board as well as supporting committees. We welcome the new Board and committee members. I am confident that they will help us in steering the ship in the right direction for the benefit of stakeholders. We also finalised the new MQA Constitution, and added to our structures, are community groups that will ensure that the communities our sector operates in are represented. Fittingly, we have already held our first strategic session to ensure all are on board as the

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Editor Ms Merle Clark

Through this edition of the MQA News, the MQA once again reflects on the activities that took place within the mining and minerals sector. Stakeholder engagement events that were once anticipated as networking spaces, have now become strictly work platforms, where most of those linking in via virtual meeting platforms (Zoom, Microsoft teams, etc.), get to share their lunches alone during breaks in the comfort of their homes. The ‘new normal’ has allowed many to experience the benefits of technology in a way that they never anticipated would exist. Organisations that were strictly input focused are now learning to manage outputs using different management styles. Being a sector that is productivity focused however, the show must go on with the sector continuing to perform. The MQA has continued to support the sector in its skills development activities using technologies. Some mining houses have adapted well to the changes with Murray & Roberts seen on page 9 demonstrating that in line with the fourth industrial revolution (4IR) they have used virtual reality to their benefit. The mining and minerals sector stakeholders also met in Lephalale, Waterberg with the Deputy Minister of Higher Education and Training (DHET), Mr Buti Manamela. A hybrid workshop was held to pledge support to develop the community as well as the skills levels, in partnership with the key economic drivers in the area, namely the mining houses (see page 5). The pledge signed goes a long way to support the area. Northam Platinum Mine representatives made a much needed pledge of R1,5 million to the Waterberg TVET College, Thabazimbi Campus to show their commitment to the partnership. The Eastern Cape, one of the provinces where job opportunities are in short supply as well as skills shortages, launched a partnership between the Office of the Eastern Cape Premier, Mr Oscar Mabuyane and

the MQA for SETA funded programmes worth over R18 million. The MQA Acting Chief Executive Officer as well as some members of his executive, were present at this milestone event to support the communities, read more on the launch on page 7. The MQA has also sought opportunities to support quality assurance efforts despite not being able to physically conduct accreditation audits and other formally face-to-face only activities. Through technology, efforts have been made to streamline processes to ensure that work continues. See page 8. This edition also highlights the need for MQA’s compliance in terms of the Protection of Personal Information Act no 4 of 2013. See the disclaimer on page 11. During August and September 2021, the MQA also celebrated women, recognising the value they add to many. As a sector needing to transform by increasing the inclusion of women, our sector becomes richer with each woman that becomes active in this male dominated technical work space. The MQA also reminds all stakeholders to take note of the anonymous fraud hotline contact details, do ensure you report any criminal or corrupt activities observed. Last but not least, we share with you a great inclusion at the MQA through the new Chief Operations Officer, Dr Thabo Mashongoane. We welcomed him in our last edition, but saw it fit to get to know the man that will be more involved and engaged with many in the sector. With his inspiring curriculum vitae, we share more about the person. Read about his hard working and successful career path on page 4. Do continue reading our newsletter, and keep the news coming. Editor Ms Merle Clark

Mining Qualifications Authority (MQA)

CONTENTS

7 Anerley Road, Parktown 011 547 2600 info@mqa.org.za www.mqa.org.za Mining Qualification Authority

NOTE FROM THE ACTING CEO

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EDITOR’S NOTE 4 MEET THE MQA’S NEW CHIEF OPERATIONS OFFICER 5 THE MQA AND DHET SIGN A PLEDGE TO EMPOWER THE YOUTH 7 THE MQA FORMS PART OF THE LAUNCH OF THE EC SETA-FUNDED PROGRAMMES 8 THE MQA REACTS TO NEW QUALITY ASSURANCE COVID-19 CONSTRAINTS 9 LIFE ALTERING MECHANISED MINING TRAINING PROGRAMME FOR UNEMPLOYED YOUTH 11 THE MQA DEVELOPS POPIA DISCLAIMER 12 FRAUD HOTLINE DETAILS

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aCKNOWLEDGEMENTS Publisher :

The MQA

Layout & Design Editor-In-Chief

: : : :

Shereno Printers

Bethuel Nemagovhani

Editor

Merle Clark

Editorial Team

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MEET THE MQA’S NEW CHIEF OPERATIONS OFFICER, DR. THABO MASHONGOANE.

six (6) years. Subsequent to that, he qualified as an artisan, where after he was employed as an instructor at a technical college, followed by the role of lecturer for engineering trades. Later he worked as the head of division responsible for sixteen (16) different trades. The move to the National Skills Authority (NSA) was a natural one for Dr Mashongoane when he was appointed first as the deputy director for the FET policy planning and curriculum development at the national Department of Education (DHET), then as Executive Manager for the NSA under the Department of Labour, until he was transferred to the Department of Higher Education and Training where he occupied the same portfolio of Executive Manager. His stint at the NSA saw Dr Mashongoane progressing to occupy the role of Executive Officer responsible for co-ordinating the work of the NSA, advising the DHET Minister on strategic policy matters including the National Skills Development Strategy (NSDS) that ended on 31 March 2020, and monitoring the performance and governance of Sector Education and Training Authorities (SETAs) as well as the nine (9) Provincial Skills Development Forums (PSDFs). As a learned officeholder with numerous degrees, masters and doctoral qualifications in varied fields including teaching and technical fields, education and human resources, business administration and business management, Dr Mashongoane’s unquenchable thirst for knowledge as well as his quest to further his expertise, has led him to pursue a graduate diploma qualification in monitoring and evaluation. Dr Mashongoane’s passion for education espouses one of the MQA’s values, that of continuous learning. If his dedication to further his knowledge is any indication, the MQA has gained an asset in Dr Mashongoane.

Dr Thabo Mashongoane, the new MQA Chief Operations Officer (COO)

The MQA welcomed its new Chief Operations Officer (COO) recently and the proud new inductee had some words to share. As he enters his new position at the MQA he hopes to be a “democratic leader whose decisions are informed by contextual issues whilst clinging to the vision”. He holds steadfast that his role will be informed by his conscious adoption of a situational leadership slant in addressing matters. In his role, his aim will be to build a formidable MQA Operations team that is effective and watchful of the mining and minerals sector, as well as training trends. The working relations between the MQA and the sector should be enhanced further with prompt and timeous communication by the MQA team. Stakeholder engagement should be strengthened with an effective communication strategy. In the short-term, the MQA should identify and start delivering against the Economic Recovery and Reconstruction Plan (ERRP) Skills Strategy interventions aimed to catalyse economic activities in the mining and minerals sector. The MQA should be responsive to the needs of the sector. Being responsive should include achieving the National Skills Development Plan (NSDP) 2030 objectives, the Economic Recovery and Reconstruction Plan Skills Strategy interventions, while simultaneously addressing the Fourth Industrial Revolution (4IR) and digitisation skills needs for the sector. Dr Mashongoane has had an illustrous career that began in the automative industry as a Fitter and Turner apprentice in 1983. He later progressed to occupy the role of a quality assurance instructor and inspector for

Dr Thabo Mashongoane

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THE MQA AND DHET SIGN A PLEDGE TO EMPOWER THE YOUTH

Northam Platinum Mine representatives making a pledge to the Waterberg TVET College Thabazimbi Campus, as part of the commitment to support the college.

Mining and minerals sector stakeholders, gathered at the Limpopo Mining Skills Workshop on 11 June 2021 at the Waterberg TVET College, to sign a pledge that will empower young people to enter the mining workforce. The workshop signalled a burgeoning partnership between stakeholders and the communities they hope to serve. Leading up to the event, the Deputy Minister of Higher Education and Training, Mr Buti Manamela, met with the Acting CEO of the MQA on 23 February 2021 where they held engagements on the prospect of having a joint programme between TVET colleges, the MQA, mining houses and other broader Waterberg communities. The culmination of their engagement was the consideration that Waterberg/Lephalale are largely mining areas. It was important to establish a closer, working relationship with communities where the stakeholders work, including forming relationships with technical, vocational education and training colleges, in order to provide focused training that will expand the possibility of employment for the local communities. The first step to achieve this would be to host a stakeholder workshop that will develop the programme that would be jointly implemented.

The programme would focus on training local young people who are not in employment, education, or training in order to close the skills gap. The move will be heralded as a progressive one, as many youth-based training programmes often fail to meet the requirements of their intended beneficiaries. However, the vested interest by all stakeholders and the community is poised to ensure the programme’s success. The R1,5 million pledge which was presented at the event by Northam Platinum Mine, is testimony to that. At the end of the workshop, the pledge that was signed by the various stakeholders committed to undertake the following: 1. To establish a closer working relationship between mining houses, surrounding communities and colleges in order to provide focused training that will increase the possibilities of employment in the local communities. 2. To partner with local economic drivers (mining companies) 3. A focused programme to train young people in the area, especially those not in employment, education, or training, so that the skills gap is bridged by this skills provision programme.

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4. To formulate an 18 to 24 months skills programme. Parties who agreed to and signed the pledge are: » » The MQA » » DHET » » Northam Platinum Mine

» » Waterberg District Municipality » » Thabazimbi Local Municipality » » Siyanda Bakgatla Platinum Mine » » Amandulbult Mine

» » Lephalale TVET College » » Waterberg TVET College

There is no cost or budget allocated to this programme at this stage, however, Northam Platinum Mine presented a cheque and pledged R1.5 million at the event. The MQA committed itself to assisting service providers in the Waterberg area with understanding its Funding Policy and the Discretionary Grant application processes, to enable them to participate in the interventions aimed at benefitting young people. The Mining Qualifications Authority commits to supporting the youth, including those within the Limpopo Province. In addition to offering skills programmes to the youth, the MQA will engage with mining employers in the province to offer their workspaces as centres that will provide work experience training for the learners to render them ready for the world of employment, thus providing much needed economic enhancement within their communities. The commencement date of the training programme will be communicated to stakeholders.

A pledge signed by stakeholders subsequent to the discussions that formed part of the Limpopo Mining Skills Workshop.

TVET College students at the MQA exhibition stand.

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THE MQA FORMS PART OF THE LAUNCH OF THE EC SETA- FUNDED PROGRAMMES

Mr Oscar Mabuyane, Eastern Cape Premier addressed the guests at the Eastern Cape and SETA Funded Programmes Launch.

On 02 June 2021, the MQA was invited to the launch of SETA-funded programmes by the Office of the Eastern Cape (EC) Premier at the Good News Church in Qonce (formely King Williams Town). This came on the heels of the signing of the Memorandum of Agreement by the Office of the Premier to train 100 ex-mineworkers on portable skills in the Eastern Cape. The MQA was represented by Mr Bethuel Nemagovhani, Acting Chief Executive Officer; Dr Thabo Mashongoane, Chief Operations Officer; Ms Zodwa Mashinini, Acting Executive Manager Stakeholder Relations; and Ms Manini Mbele, Acting Regional Manager for Eastern Cape. Representing the MQA, the Acting CEO conducted a presentation on the partnerships that have been formed, as well as the programmes and projects that are being implemented in the province. A total of fifty-six (56) higher education and training (HET) learners have been awarded bursaries to further their studies from five (5) HET institutions in the province. Additionally, a total budget of R 18 085 000 was spent on various interventions varying from the placement of TVET college learners to enable them to obtain their qualifications, the training of ex-miners, retrenched and soon to be retrenched mine workers, and communities living in labour-sending areas, to allow the beneficiaries to be empowered with other skills. The Construction SETA as well as the Public

Services SETA also conducted presentations on their contributions within the Eastern Cape province. In his address, the Eastern Cape Premier Mr Oscar Mabuyane, acknowledged the contributions made by all the strategic partners in the province. With the current statistics on unemployment, particularly youth unemployment, he emphasised that more work needed to be done. He also pleaded with organisations that are providing work exposure to the youth to ensure the work is of the adequate standard as required for their learning programme, to ensure that the funds achieve the intended impact.

Mr Bethuel Nemagovhani, the Acting MQA Chief Executive Officer (ACEO) and Mr Oscar Mabuyane, Eastern Cape Premier at a briefing before the start of the launch.

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THE MQA REACTS TO NEW QUALITY ASSURANCE COVID-19 CONSTRAINTS

The covid-19 pandemic presented challenges regarding the necessary site visits required for accreditation and workplace approval. The MQA therefore, enabled the electronic submission of accreditation applications. Following a rigorous process of desktop evaluations, virtual meeting platforms (such as Microsoft Teams, Zoom) were used to conduct virtual verifications, including workplace approval for employers within the mining and minerals sector. Subsequently, the MQA developed an interim guideline for virtual audits for conducting validations to accreditation. The use of virtual meeting platforms demonstrated great success and effectiveness on the review and development of learning programmes, including related assessments. The use of technology enabled sufficient outcome within a reasonable turnaround time, as well as active participation by all relevant stakeholders. During the 2021-2022 financial year, the MQA re-advertised for Discretionary Grants for accredited training providers within the mining sector, to develop learning materials as per sector needs. The MQA continues with the issuing of trade serial numbers for trade testing and learner achievement approvals on completions with certificates printed and packaged for collection. Stakeholders are advised to avoid walk-ins under the current pandemic period, and will be notified on the readiness of certificates that are waiting to be collected. It is the responsibility of the organisation to obtain a letter of referral from the Quality Council for Trades and Occupations (QCTO) for all qualifications as registered on the Occupational Qualification Sub- framework (OQSF). However, skills programmes should be registered directly with the MQA, whilst programme approvals have to be registered via the primary Quality Assurance Body. Accredited skills development providers weremonitored and granted with extensions of accreditation. This was to ensure continuity of training and that all parties involved were not disadvantaged during the period of the pandemic. The covid-19 pandemic’s unprecedented devastation within the sector remains a concern for the respective bodies. The Quality Assurance Unit notes with sadness the continuing damage where the institution’s risk management strategy is placed under strain. It also seeks to adequately address the need to maintain a cohesive system for education and training where work ultimately could not be stopped and neither quality be compromised. However, the Quality Assurance team remains steadfast to assist, guide, and support the continuation of quality training offered within the sector.

As a SETA, the MQA has the primary responsibility of promoting a learning programme by identifying employers for practical work experience and facilitation of learning in terms of the Skills Development Act (SDA) 37 of 2008 as amended, section 10 (1c), further section 26I of the SDA. The QCTO has delegated the MQA with roles and responsibilities for current qualifications registered on the OQSF. With new delegated roles and responsibilities, the MQA embarked on a process of re-aligning its guidelines systems, and processes through the Quality Assurance (QA) unit in collaboration with all relevant stakeholders and partners without any disruption to operations. However, as custodian of quality assurance for accreditations, workplace approvals, learning programme development, and associated assessment tools, including related learning materials and certifications, an urgent shift from being reactive to being pro-active was required. A number of quality challenges had to be addressed to protect the stability of the skills development fraternity within the sector; and to protect skills development providers and stakeholders with regard to the continuity of learning. Therefore, through guidance and communique’ received from the QCTO Memorandum, the MQA has implemented extensions of accreditation for assessment centres, trade test centres, and skills development providers to safeguard continuation; and relaxations pertaining to contact modes of delivery of qualifications on the OQSF. This initiative would enable online, e-learning, or blended forms of learning delivery.

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LIFE ALTERING MECHANISED MINING TRAINING PROGRAMME FOR UNEMPLOYED YOUTH

contribution towards the training academy budget and encouraged the team to take note of how much of a difference the MQA makes in the South African mining and minerals sector training space. The training programmes cover aspects of mining, engineering, and construction with specific elements such as pipes and ventilation; installation of support units; occupational health and safety; intermediate level rigging; and basic fire-fighting and working at heights. Their training focus is on various essential mining skills for the underground and hard rock environment. The learnership programme earns the trainees a Level 2 National Certificate in Health, Safety, and Environment for mining and minerals sector. The trainees selected represent a 60/40 gender split, with more females recruited to support the efforts of the sector to engage more women in mining. Mr Pretorius emphasised that the mining sector’s focus on ‘Zero Harm’ in the workplace also places particular demands on the training outcomes. “This means that a learner must be acutely aware of not only their expected tasks, but also the many dangers of the working environment,” he said. He also highlighted that none of their successful trainees have been involved in an accident or incident since the initial rollout of the training programme. This is a reflection of a value-adding aspect in these mechanised programmes. The MQA team was afforded an opportunity to tour and test the learning delivery areas of a uniquely designed training space, offering an integrated mechanised workplace mock-up training facility. Included in this training facility is the theoretical e-learning lecture classrooms and mechanised virtual workspace. The behaviour observed from both the facilitators and learners by the MQA team was that of absolute commitment and discipline. Breathtakingly clean, the training facility adhered to health and safety practices with no papers seen lying around; everyone was stationed where they were supposed to be, carrying out duties they were expected to perform. Most young unemployed learners who have undergone and completed Murray & Roberts Training Academy training programmes have had the enviable opportunity to be absorbed by the mining and minerals sector as full-time employees in most of its wide spread operations around the country. This can undoubtedly be attributed to the passion and commitment that is displayed by Mr Pretorius and his team in cultivating the much needed mechanised mining and minerals training programmes.

Mr Tony Pretorius, Murray & Roberts Training Academy ETD Executive, demonstrating to the MQA team, one of the many assimilated mechanised mining skills training areas.

Murray & Roberts took it upon themselves to be pioneers in providing innovative training opportunities to unemployed youth through mechanised training in the mining and minerals sector. The MQA Learning Programme Operations and Customer Service and Communication teams, led by the Learning Programmes Operations Manager, Mr Xolisa Njikelana, had the honour of being invited by Murray & Roberts Cementation Training Academy in Carletonville on 11 March 2021. The team had first-hand experience of the remarkable mechanised mining training facility and the training implemented by the company. On the day of the visit, a hearty and warm welcome was extended to the MQA team by Mr Tony Pretorius, the Murray & Roberts Training Academy Training and Development Executive, and his team. Through the MQA accredited and funded training programmes offered by Murray & Roberts Cementation Training Academy, many local and South African unemployed youth are afforded mining and minerals sector related training programmes which provide life altering prospects to enter the sector as skilled individuals. Mr Pretorius shared with the MQA team his indebtedness to the MQA’s thirty-five percent (35%)

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When asked what the recipe for their training success was, Mr Pretorius said, “We have genuine passion; if anyone within the team doesn’t share this passion, this is not a place for them to be. We believe in treating all individuals that are part of the team with the dignity and respect that they deserve”. Unique to their training approach, they have small attributes that liven up the training. Mr Pretorius shared that the group of learners on their training programmes are recruited from disadvantaged backgrounds. He emphasised that learners receive a stipend, free daily meals (three times a day), accommodation on the onsite campus and transport, as well as a 24-hour operated onsite company clinic with a registered nurse for any learners who get sick. He stated that inspite of his level within the company, he exercises an open door policy, wherein if a person has a problem they are welcome to report the matter directly to him and the problem is dealt with immediately. “When our learners complete their training programmes, we honour them with a formal graduation ceremony,” he said. The Murray & Roberts Training Academy is fundamentally a step ahead in terms of delivering a comprehensive, technologically altering mining and minerals training model to align with the Fourth Industrial Revolution (4IR). The training facility has hoisted mock-up structures to equip trainees with skills to work in a real mechanised underground mine. As the MQA team noted, this includes mining and minerals sector workspace mock-ups such a trackless, mechanised operation. Amid this impressive set-up were a simulated wall for drill rig operators to practice drilling on a parallel plane; a tunnel to virtually train learners on how to accurately mark off a development end with laser technology; and a board-and-pillar layout on a surface which allows for more effective, practical, and supervised training for most primary and secondary mechanised activities. The technical vehicles on site include load- haul-dumpers, a drill rig, a bolter, a telescopic boom handler, a mechanical scalar, and a mechanised

shotcrete machine. The MQA team was very impressed by the immaculate work that Murray & Roberts undertakes in terms of the mechanised training delivery to prepare young people to contribute their skills in the mining and minerals sector in the future. More companies in similar fields are encouraged to benchmark themselves to the Murray & Roberts Training Academy.

The MQA team being shown the Murray & Roberts Training Academy underground mining training area assimilated for mechanised mining skills training.

The Murray & Roberts staff and the visiting MQA team

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THE MQA DEVELOPS POPIA DISCLAIMER POPIA refers to the Protection of Personal Information Act no.4 of 2013, which seeks to regulate the processing of personal information. It applies to anyone keeping records relating to the personal information of an individual and/or organisation. Compliance demands identifying personal information and taking reasonable measures to protect the data. As an organisation, we need to obtain stakeholders’ consent to be included on the MQA database. To remain an MQA stakeholder, it is understood that you have consented to being in the MQA database and your information is noticeable only to persons in the MQA database and may not be shared. The MQA has registered the Information Officer and the Deputy Information Officer with the Information Regulator as required in terms of section 55 (2) of POPIA. The MQA has developed an Implementation Plan to: » » Develop a compliance framework » » Conduct an impact assessment on MQA stakeholders personal information in order to ensure adequate measures are adopted » » Develop manual and adequate systems to process requests for information or access to information » » Create internal awareness in terms of training The MQA POPIA disclaimer has been developed and approved.

THE MQA CELEBRATES WOMEN! Imagining a world without women paints a picture of an unhealthy, dark and unpleasant environment. Women play a momentous role in life, be it as mothers, wives, partners, sisters, daughters, colleagues or friends. With breathtaking ease, women manage both the home and work life and never complain. They have not only enriched life with their presence but they have also taken a lead in the path that leads to a better future. As the MQA family, we take this opportunity to appreciate all women and their worth during Women’s month and beyond. Your contribution is noted and greatly appreciated. The MQA convened an event on 31 August 2021, to honour and wish all women a blessed, joyful, bright, healthy and love filled Women’s month. “Mosadi ke lebone la sechaba’’

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Anonymously Report Fraud

Fraud

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mqa@thehotline.co.za www.thehotline.co.za PO Box 21029, Valhalla, 0137 www.thehotlineapp.co.za