INFO REGULATOR SA STRAT PLAN

General Information

Table of Contents

1. Foreword by Chairperson...............................................................................................................................................4 2. Statement by Chief Executive Officer ..............................................................................................................................7 PART A 3. Our Mandate..................................................................................................................................................................9 3.1. Legislative Mandate and Other Mandates............................................................................................................9 PART B 2. Our Strategic Focus......................................................................................................................................................15 2.1. Vision.................................................................................................................................................................................15 2.2. Mission..............................................................................................................................................................................15 2.3. Values................................................................................................................................................................................15 2.3.1 Transparency........................................................................................................................................................15 2.3.2 Accountability.......................................................................................................................................................15 2.3.3 Integrity.................................................................................................................................................................15 2.3.4 Excellence.............................................................................................................................................................15 2.3.5 Impartiality............................................................................................................................................................15 2.3.6 Responsiveness....................................................................................................................................................15 3. Situational Analysis......................................................................................................................................................16 3.1. External Environmental Analysis.....................................................................................................................................16 3.2. Internal Environmental Analysis......................................................................................................................................25 PART C 4. Measuring Our Performance........................................................................................................................................28 4.1. Institutional Performance Information............................................................................................................................28 4.2. Measuring our outcomes.................................................................................................................................................28 Programme 1: Administration.........................................................................................................................................28 Programme 2: Protection of Personal Information (POPIA).........................................................................................33 Programme 3: Protection of Access to Information (PAIA)..........................................................................................35 Programme 4: Education and Communication (EDUCOM)...........................................................................................37 5. Explanation of Enablers To Achieve Targets..................................................................................................................39 6. E xplanation of The Outcome’s Contribution To The Achievement of The Impact............................................................39 7. Key Risks and Mitigation..............................................................................................................................................40 8. Infrastructure Projects.................................................................................................................................................45 9. Public Private Partnership............................................................................................................................................45 PART D: 10. Technical Indicator Descriptions (TIDS)........................................................................................................................47

PAIA Compliance Rates – 2023/4 2 78 out of 853 public bodies’ reports received = 33% 3 4,460 out of 2 million registered private bodies submitted reports = 2% 4 1% of public bodies registered IOs and DIOs 2 % of private bodies registered IOs and DIOs

Action

Concerns

Convergence of highly skilled staff

High Rates of Security Compromises 2024/5 – 1 727 reports 2025/26 – 2 500 reports (estimated)

Information Regulator SA

2