INFO REGULATOR SA STRAT PLAN

Measuring Our Performance

Technical Indicators (TIDS)

Our Mandate

Strategic Focus

Performance Targets over the Medium-Term Strategic Period 2022/23 2023/24 2024/25 2025/26 2026/27

0 50% 60% 60% 70% 85%

0 100% 100% 70% 70% 100%

0 - - - 70% 80%

To ensure effective promotion, protection, monitoring and implementation of the constitutional right of access to any information held by the state and any

information that is held by another person and that is required for the exercise or protection of any rights.

Purpose: To ensure the effective promotion, protection, monitoring and implementation of the constitutional right of access to any information held by the state and any information that is held by another person and that is required for the exercise or protection of any rights. Table 9: Measuring our outcomes Outcome Outcome Indicator Baseline 2021/22 3.1 Access to information promoted. Percentage of complex

complaints investigated and completed within

the prescribed timelines. 3.2 Percentage of simple

complaints investigated and completed

within the prescribed timeframes.

3.3 Percentage of simple

complaints resolved

though conciliation and mediation within the

prescribed timeframes

Programme 3:

Protection of Access to Information (PAIA)

Strategic Plan 2025/2026

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