INFO REGULATOR SA STRAT PLAN

Measuring Our Performance

Technical Indicators (TIDS)

Our Mandate

Strategic Focus

Performance Targets over the Medium-Term Strategic Period 2022/23 2023/24 2024/25 2025/26 2026/27

0 50% 60% 60% 60% 80%

0 100% 100% 80% 85% 85%

0 - - - 100% 100%

0 4 12 10 6 6

Programme 2: Protection of Personal Information (POPIA) To ensure the promotion and protection of personal information processed by public and private bodies. Purpose: To ensure the promotion and protection of personal information processed by public and private bodies. Table 8: Measuring our outcomes Outcome Outcome Indicator Baseline 2021/22 2.1 Personal information protected. Percentage of complex complaints investigated, completed and referred to the Enforcement

Committee within the

prescribed timeframes. 2.2 Percentage of simple

complaints investigated

and resolved within the

prescribed timeframes (POPIA).

2.3 Percentage of simple

complaints resolved

though conciliation and mediation within the

prescribed timeframes.

2.4 Number of responsible

parties assessed at own

initiative on compliance with POPIA.

Strategic Plan 2025/2026

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