ELRC 202324 Annual Report

EDUCATION LABOUR RELATIONS COUNCIL | 2023/24 ANNUAL REPORT

L EDUCATION LABOUR RELATIONS COUNCI Contents

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Part A: General Information

1. ELRCGENERALINFORMATION..................................................................... 5

2. LISTOFABBREVIATIONSANDACRONYMS............................................................. 6

3. STRATEGICOVERVIEW......................................................................... 10 3.1 SituationalAnalysis........................................................................ 10 3.2 PerformanceDeliveryEnvironment.............................................................. 10 3.3 Vision................................................................................. 10 3.4 Mission ............................................................................... 10 3.5 Values ................................................................................ 11 3.6 StrategicOutcome-OrientatedGoals............................................................. 11

4. LEGISLATIVEANDOTHERMANDATES............................................................... 12

5. ORGANISATIONALSTRUCTURE ................................................................... 13

6. FOREWORDBYTHECHAIRPERSON................................................................. 14

7. ACCOUNTINGOFFICER’SOVERVIEW................................................................ 15

Part B: Performance Information

1. STATEMENT OF RESPONSIBILITY FOR PERFORMANCE INFORMATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

2. OVERVIEWOFELRC’SPERFORMANCE .............................................................. 20 2.1 DisputeManagementServices................................................................. 20 2.2 CollectiveBargainingServices................................................................. 21 2.3 OrganisationalEnvironment................................................................... 22 2.4 KeyPolicyDevelopmentsandLegislativeChanges.................................................... 23 2.5 StrategicOutcomeOrientedGoals .............................................................. 23 3. PERFORMANCEINFORMATIONBYPROGRAMME........................................................ 25 3.1 PROGRAMME1:CollectiveBargainingServices–National .............................................. 25 3.2 PROGRAMME2:DisputeManagementServices ..................................................... 84 3.3 PROGRAMME3:CorporateServices............................................................. 93 3.4 PROGRAMME 4: Finance and Supply Chain Management Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 3.5 PROGRAMME5:ExecutiveServices............................................................ 104 4. SUMMARYOFFINANCIALINFORMATION............................................................ 107 4.1 RevenueCollection....................................................................... 107

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