Department of Infrastructure Development Annual Report 2021-2022

ANNUAL REPORT 2021 | 2022

Reasons for deviations

Health 3 59 60 60 - No deviation.

STARS 80 30 40 46 6 Overachievement is due to approval and implementation of the planned maintenance Number 70 45 80 80 -

approach. The approach requires the appointment of all service

providers at once for services to be rendered over a period of 12 months.

Health 60 15 40 40 - No deviation.

STARS 10 30 40 40 - No deviation.

Development of the business case delayed due to inability to source the relevant service provider in

the market due to limited budget constraints and adequate and relevant expertise.

1 - No deviation.

83 89 100 106 6

Deviation

target to Actual Achievement 2021/2022

from planned

- Approved

business case

*Actual

Achievement 2021/2022

Target

2021/2022

Planned Annual

Approved

business case

1 User

Satisfaction Survey

conducted to

assess quality of

service provided

Audited Actual Performance 2020/2021

Concept

document and

design approved

Indicator not in the APP

Audited Actual Performance 2019/2020

Indicator not in the APP

Indicator not in the APP

Output Indi cator

Approved

Number of planned

maintenance projects

awarded

of Planned

Maintenance Projects

completed

concept

document on the estab

lishment of

fully-function

al GPG Public

Infrastructure

Nerve Centre

User Satisfac tion Survey

conducted to

assess quality of services provided

Outcome Output

GPG Public Infra

structure Nerve

Centre (Centre

of Excellence) established

Capable,

ethical and develop

mental

organisa tion

51

DEPARTMENT OF INFRASTRUCTURE DEVELOPMENT