CCMA ANNUAL REPORT

Commission for Conciliation, Mediation and Arbitration Annual Report 2022/23

12. FRAUD AND CORRUPTION The CCMA has adopted a zero-tolerance approach to fraud and corruption. The CCMA implemented all the activities planned in the Fraud Prevention and Anti-Corruption Strategy and Plan for the 2022/23 financial year. As part of combating fraud and corruption, fraud awareness sessions and fraud risk assessments were conducted. The CCMA was part of the commemoration of the Association of Certified Fraud Examiners (ACFE) International Fraud Awareness in November 2022. As part of its commemoration, the CCMA utilised its internal communications platforms and all its social media platforms to increase awareness of its fraud campaign for both the benefit of internal and external stakeholders in a bid to advance its stance against fraudulent activities and to minimise any occurrences of same within the CCMA. The CCMA will continue to participate in the ACFE International Fraud Awareness Week as an added proactive mechanism to enhance fraud and corruption awareness within the organisation. During the 2022/23 financial year, the CCMA created a whistleblowing hotline (i.e. the CCMA Be Honest Fraud Hotline), which is managed by an independent service provider known as Advance Call; this was in order to ensure independent reporting without any fear and prejudice. The CCMA Be Honest Fraud Hotline is implemented in line with the Protected Disclosure Act, 2000 (Act No.26 of 2000) as amended, to ensure confidentiality and the protection of whistle-blowers’ rights when reporting any fraud, ethical infringements or criminal activity in good faith. Details for reporting any suspected fraud and/or ethical infringements are as follows: During the 2021/22 financial year, the CCMA received 16 alleged fraudulent incidents through its CCMA Be Honest Fraud Hotline. Of the 16 incidents, 11 were investigated and found to have no merit of fraud. Three (3) cases were reported to the South African Police Services (SAPS). Two (2) cases that remained opened at the end of the 2021/22 financial year, were found to be without merit and now considered closed by the CCMA. In terms of the 2022/23 financial year, the CCMA received 34 alleged fraudulent incidents through the CCMA Be Honest Fraud Hotline. Of the 34 fraud incidents reported through the CCMA Be Honest Fraud Hotline, 33 were investigated and found to have no merits. There was one (1) case of fraud and the necessary consequence management action was taken resulting in a termination. The CCMA maintains a zero-tolerance stance against fraudulent or corrupt activities and as such pledges to ensure that appropriate action is taken where proper evidence of fraud is found to exist. 13. GIFTS, DONATIONS AND SPONSORSHIP REGISTER The Governing Body of the CCMA approved the Policy and Standard Operating Procedure on Gifts, Donations and Sponsorships aimed at regulating the process of granting and receiving of gifts, donations and sponsorships by the CCMA and its employees. Reminders for employees to declare are communicated monthly and declared gifts, donations and sponsorships are reported to the governance structures every quarter. During the 2022/23 financial year, 36 declarations were received and captured on the CCMA Gifts, Donations, and Sponsorships Register. From the 36 received declarations, 27 related to gifts declared by CCMA officials and were accepted as they were within the R350 threshold prescribed in the Policy on Gifts, Donations and Sponsorships; the CCMA approved the acceptance of two (2) donations and seven (7) sponsorships in accordance with the CCMA Policy on Gifts, Donations and Sponsorship. • Hotline Number: 0860 666 348 • Email: ccma@behonest.co.za • WhatsApp Number: 0860 004 004 • Online Chat: www.behonest.co.za • Postal Address: BNT165, Brooklyn Square, 0075

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