CCMA ANNUAL REPORT

Commission for Conciliation, Mediation and Arbitration Annual Report 2022/23

9. STRATEGIC OVERVIEW

VISION

MISSION

A world-class institution that

To give effect to everyone’s Constitutional rights and freedom.

promotes labour market stability, social justice and job security.

VALUES

OPERATING PRINCIPLES

VALUES

• In the execution of our duties, to act with respect for all, valuing those whom we serve and those whom we work with.

Respect

• We continuously do our best in delivering on our mandate and in service to our people, executing our duties with a sense of urgency, professionalism and world class quality. • We hold ourselves responsible for our actions and the outcomes of our work. • In being accountable, we are committed to each other and all we do and take responsibility for our actions and our performance. • By embracing diversity and inclusivity, we learn from each other daily, while sharing and celebrating who we are and what we do. We embrace inclusivity and celebrate the differences of our people. • We act impartially without fear, favour or prejudice, objectively balancing the diverse needs of social partners, being honest and ethical in all we do, doing the right thing, even when no one is looking. • We work in a manner that is open, fair and transparent. • Guided by our statutory obligations and commitment, we are open in our dealings with everyone we serve.

Excellence

Accountability

Diversity

Integrity

Transparency

23