CCMA ANNUAL REPORT

Commission for Conciliation, Mediation and Arbitration Annual Report 2022/23

76 days arbitration turnaround time. Quality of awards index achieved 98.64% (19 429/19 696). 51% (18 196/35 679) jobs saved. 8.61% (4 360/50 635) return to work index achieved. 98.13% (105/107) Public interest matters resolved. 41 923 new Users accessed the CCMA/BUSA Web Tool.

NMWA & BCEA referrals increased by 30% from 33 571 to 48 009.

9