BANKSETA ANNUAL REPORT 2023

PERFORMANCE INFORMATION Performance Highlights Programme 1: Administration Information and Communication Technology (ICT) support The ICT services unit is responsible for providing ICT support and to enable BANKSETA business through the use of information and communication technologies. The highlights of the 2022/23 were (1) with regards to business support- to improve on information security management and ensuring high systems availability through the use of cloud services. (2) The BANKSETA , as part of business enablement, has implemented the new Learner Management System (known as MIS) to allow stakeholders to submit Workplace Skills Plans (WSPs) and Annual Training Reports (ATRs) for the 2023/24 financial year. The current MIS will enable stakeholders to submit, upload and sign contracts electronically. This will, for example improve on contract record keeping. The new MIS system can be accessed at https:// sims.bankseta.org.za/login

Monitoring and Evaluation (M&E) of BANKSETA effectiveness and impact measured Given that the project implementation strategy is multi-dimensional - it is not a one-size-fits-all - the approach to M&E has been guided by each project initiation document (PID) plan. Most of the projects are implemented via established partners who are training providers, established academic institutions and sector employers. BANKSETA believes there is a strategic link to M&E in supporting research and planning as it informs decisions about what, where and how to improve the projects on an ongoing basis to meet stakeholders’ expectations, be they funders, employers or beneficiaries. The following is how M&E is used by BANKSETA leadership: • Review, verify and approve programme data and reports generated by the BANKSETA’s M&E system; • Monitor project progress, individually and collectively, against project targets and the overall bank strategy to guide the strategy’s direction; • Employ evidence-based, strategic direction on the BANKSETA Strategy; • Review, approve and sign off on all evidence based communications, reports, data, or other data products that are produced by the BANKSETA and supplied to external stakeholders; • Ensure that the M&E of the BANKSETA strategy is adequately supported and financed; and, • Support the implementation of the M&E system of the BANKSETA strategy, to foster a “culture of M&E” among staff and partners.

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PART B: PERFORMANCE INFORMATION | BANKSETA ANNUAL REPORT 2022/23