BANKSETA ANNUAL REPORT 2023

HUMAN RESOURCES OVERVIEW Enforcement of legislation has been complied with by the organisation with a minor limitation with regard to human resources capacity. Proposals for improvement suggestions would include that the process of reviewing legislation should be fast tracked and that South African Public Entities should support OHS systems and provide basic facilities for all workers to promote OHS. Achievements highlights

The following achievements are highlighted during the period being reported:

• Human Resource Information System (HRIS): We implemented a new Human Resource Information System (HRIS) in an effort attain continuous improvement and do things quickly, effectively, and innovatively. With this system we envisage enhancing our performance to become more responsive to customer needs with the automated systems.

Employee Satisfaction Survey

• BANKSETA culture is assessed through an annual stakeholder survey and the survey centered on whether BANKSETA is the employer of choice. The survey’s results were above 4% and this finding highlighted comprehensive communication and leadership engagement as positive aspects.

ETDP-SETA Partnership

• The BANKSETA pays skills levy to the ETDP and submits its Workplace Skills Plan and Annual Training Report and for that reason we qualified to participate in their grant processes. Investing in our employee development, we have ensured an enabled and empowered workforce that engages at the maximum level of its capabilities. Future HR plans /goals

Policy Development

At the conclusion of our organisational design project we anticipate a number of activities to implement the organisation structure and the associated change management processes. These will include amongst others:

• Activating additional functions; • Placement of staff; • Recruitment of additional staff; • Dealing with change management issues; and

• Training of staff in the new roles. Performance Management

BANKSETA will entrench the performance framework to support the development of staff. The framework will embed a clear continuous approach to performance management focused on strategic indicators, and annual performance plans aligned to business goals.

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BANKSETA ANNUAL REPORT 2022/23