RAND WATER ANNUAL REPORT 2023

Consolidated Annual Financial Statements for the year ended 30 June 2023

Board Report

13. Corporate business plan and shareholders compact (Continued)

13.2.Performance information explanations

24. Customer Satisfaction Survey Rand Water continues to enjoy a satisfactory environment with its customers exceeding its set target. 14. Company Secretary and registered address The Company Secretary is Ms Bessie Bulunga. The following are the registered business and postal addresses of the Group: Business address: 522 Impala Road Glenvista 2058 Postal address: PO Box 1127 Glenvista 2000 15. External Auditors The Auditor General of South Africa (AGSA) remains the external auditors of the Rand Water Group in terms of Section 4(3) (a) of the Public Audit Act, No. 25 of 2004. It is anticipated that the AGSA will continue in office for the next financial year. 16. Acknowledgement and appreciation The Board of Rand Water would like to take this opportunity to thank the Shareholder, customers, suppliers, bankers, business partners and all other stakeholders for their consistent support to Rand Water. Our sincere gratitude to all employees of Rand Water and its subsidiaries for their dedication, hard work and commitment that ensured consistency of quality in supplying water and providing excellent service to its customers.

179