RAND WATER ANNUAL REPORT 2023

Consolidated Annual Financial Statements for the year ended 30 June 2023

Board Report

result

implementation plan >= 95% Achieved 100% (12) Achieved 100% (12) Signed contracts, MOUs etc >= 2 Achieved 3 (13) Achieved 3 (13)

>= 95% Achieved 127% (9.b) Achieved 133% (9.b) N/A Not achieved ‑62.3% Not applicable (10)

expenditure within R target >= 95% Not achieved 78% (9.a) Achieved 97% (9.a) Overall project completion dates within target (10)

2023 Performance

Submission dates met = 100% Achieved 100% (14) Achieved 100% (14)

Municipalities/other customers with bulk supply agreement = 100% Achieved 100% (11) Achieved 100% (11) Progress against

Optimal staff retention Staff turnover <= 5% Achieved 1.41% (15) Achieved 2.33% (15)

result

Target 2022 Performance

Percentage increase in total turnover

Performance objective Strategic objective Outcome/ Impact Key performance indicators Capital expenditure programme Achieve operational integrity and use best fit technology Infrastructure available to meet demands Overall projects

All statutory reports

submitted on time

implemented on time Total Number of

identified Municipalities supported

New Ministerial

directives issued are

Statutory and Service

Level Agreements in place

Achieve growth Growth in turnover from secondary activities (other activities)

Staff levels Achieve a high

performance culture

Positively engage

stakeholder base

Positively engage

stakeholder base

Positively engage

stakeholder base

Positively engage

stakeholder base

Engagement in secondary activities 13. Corporate business plan and shareholders compact (Continued) 13.1. Performance information for the year based on Rand Water’s (the entity) performance in line with the Shareholder Compact. Bulk supply agreements concluded with municipalities/ other customers Implementation of ministerial directives Support rural development Achieve statutory reporting compliance

173