RAND WATER ANNUAL REPORT 2023

HOW WE CREATE VALUE

OUR SOCIAL AND RELATIONSHIP CAPITAL

Our social and relationship capitals consist of shared values and commitments that form the basis of the reputation and trust that we have built in the 120 years of our existence with all our stakeholders. We understand the role we are expected to play in the water sector, and our strategic partners and stakeholders assist in driving the attainment of our mandate, which is to supply quality water to millions of South Africans. Proactive engagements with a wide range of our stakeholders are a critical element of Rand Water’s operating business model to create sustainable value. We continue to ensure an extensive communication system is in place between our business and our key stakeholder groups. Rand Water’s key stakeholders include our Shareholder, national, provincial, and local government, employees, customers, business partners, investor base, financial institution, credit rating agencies, civil societies, and the communities in which we conduct our business. During the Financial Year, we have created value by engaging with the below stakeholders: Table 13: Stakeholder Engagements STAKEHOLDER ENGAGED PURPOSE OF ENGAGEMENTS BENEFITS OF THE ENGAGEMENTS Section 63 Stakeholders Board’s oversight visit to Section 63 Project. Board’s visibility in support of the Advocacy Programme.

Technical Team showcased the projects that Rand Water is implementing to the Board. Enable cooperation with the Ward Councillors and communities for the visit.

SAPS: Sedibeng and Evaton; Sedibeng Community Safety Forum and schools (learners and teachers)

To profile Rand Water brand with law enforcement. Encourage law enforcement in schools. Profile SAPS as community conscious institution in collaboration with Rand Water to provide public services. Positive profile of potable water quality produced by Rand Water . To extend the water conservation messages.

Enhanced relations with law enforcement.

Learners’ appreciation of water value chain and water conservation practices.

Coca-Cola: Daveland Management with their specialists from Atlanta Rural School Sports Wise Road Show, conducted by Former Professional Players from: Orlando Pirates, Sundowns, Black Leopards, Black Aces, Kaizer Chiefs, Moroka Swallows, Pretoria University, and Rural schools’ learners, Greater Giyani Mayoral Office and Arts and Culture, Collins Chabane LM, Greater Giyani and Greater Letaba LM

Water conservation and water value chain in support of the economy. To educate learners of the value of water. Profile Rand Water brand with various communities and water conservation.

Partnership with sporting activities.

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